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Sannick Beach at John O'Groats

FAQ's

Do I need photographic ID or a passport to travel on the ferry?
No

Can dogs travel on the ferry and the coach tour in Orkney?
A small, quiet dog is ok. For other dogs there is 'day care' available nearby at £10/day. Telephone Sarah on 01955 621775. 

Can dogs join the Inverness to Orkney Day Tour?
No

Is the ferry ever cancelled due to the weather?
Yes, we do sometimes cancel due to strong winds. Perhaps we cancel about 3 or 4 days throughout the season.

How do I find out if the ferry is cancelled?
We only cancel on the morning and we will update our website, facebook and twitter or telephone us (office open 8am).

Where would I find any information about the weather?
Click on this link for XCWeather and if its showing anything over 30 knots then give us a phone call. Here is another site which is good too, from yr.no weather.

Does fog stop the ferry from sailing?
No, fog would not stop the ferry sailing to Orkney but we may cancel the Wildlife Cruise if it is too foggy.

Any discounts for Senior Citizens or Disabled People ?
Holders of Scotland National Entitlement card for Senior Citizens and Disabled People may use their entitlement to free bus travel on our express coach between Inverness and John O'Groats.

Do I get to travel free on the ferry if I have the National Entitlement Card?
No, unless you are an Orkney resident in which case you will get four ferry vouchers, every year. Each voucher can used for a single ferry crossing.
Vouchers must be surrendered.

Can I pay by credit card?
Yes, we take all cards including American Express.

Can I pay online?
Yes. 

Can you take wheelchairs on the ferry?
Yes, we can take wheelchairs - access is via a flat gangway.

Can you take wheelchairs on the coaches?
Yes if they fit in the luggage compartment.

Is there car parking in John O' Groats?
Yes, there is a large free car park in John O' Groats.

Are there toilets on the ferry?
Yes.

Is there a toilet on the coach in Orkney?
No.

Is there a toilet on the coach from Inverness to John O' Groats?
Yes.


Are there refreshments on the ferry?
Yes.

Can I get breakfast at 8am in John O'Groats?
Yes, there are two cafes open, 7 days a week.

How long is the ferry crossing?
Crossing time is 40 minutes.

How big is the ferry?
The ferry is 100 feet long and carries 250 passengers. Large covered saloon downstairs.

When is the ferry office open?
Open from 8am, 7 days a week, closes at 6pm (4:30pm in September). Telephone line open until 8pm.

Are the coaches non-smoking?
Yes.

Can bicycles go on the ferry?
Yes.

Can bicycles go on the Orkney Bus and the bus to Kirkwall?
No.

Is this a car ferry?
No.

 
John O' Groats Ferries Limited,
The Ferry Office,
Caithness, Scotland,
KW1 4YR
Tel: +44 (0)1955 611353
Fax: +44 (0)1955 611301